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iClass Training in Kolkata India

Microsoft Dynamics Training Kolkata Benefits

  • Real Time Trainers
  • 100% Placement
  • Small Training Batch
  • Flexible Timings
  • Practical Guidance
  • Excellent Lab Facility
  • Microsoft Dynamics Resume Preparation
  • Hands on Experience
  • microsoft dynamics Certification Support

 

microsoft dynamics Training Support

Enquiry : +91 96722 34514

Enquiry : +91 96722 34514

 

Microsoft Dynamics training Kolkata Reviews

Microsoft Dynamics training Kolkata
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on
i took Apache Splunk course training with iClass Training Kolkata, my Apache Splunk training finished on time. thank you - Lalli

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Microsoft Dynamics training Kolkata
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Microsoft Dynamics training Kolkata
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on
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on
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Microsoft Dynamics training Kolkata
Reviewed by
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on
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Best Microsoft Dynamics training institute in kolkata

Microsoft Dynamics Training in Kolkata & Best MS Dynamics AX/NAV/CRM 2012 Training Institute in Kolkata

4 Star Rating: Very Good 4.5 out of 5 based on 4460 student ratings.

iClass Kolkata provides real-time and placement focused microsoft dynamics training in kolkata . Our ms dynamics crm ax nav 2012 course includes basic to advanced level and our microsoft dynamics course is designed to get the placement in good MNC companies in kolkata as quickly as once you complete the microsoft dynamics certification training course. Our microsoft dynamics trainers are ms dynamics crm ax nav 2012 certified experts and 9 years experienced working professionals with hands on real time multiple Microsoft Dynamics projects knowledge. We have designed our microsoft dynamics course content and syllabus based on students requirement to achieve everyone's career goal.

iClass Kolkata offers microsoft dynamics training with choice of multiple training locations across kolkata. Our ms dynamics crm ax nav 2012 training centers are equipped with lab facilities and excellent infrastructure. We also provide ms dynamics crm ax nav 2012 certification training path for our students in kolkata. Through our associated microsoft dynamics training centers, we have trained more than 4557 microsoft dynamics students and Placement provided for 3279 students. Our ms dynamics crm ax nav 2012 course fee is value for money and tailor-made course fee based on the each student's training requirements. microsoft dynamics training in kolkata conducted on day time classes, weekend training classes, evening batch classes and fast track training classes.

Microsoft Dynamics training course content and Syllabus in Kolkata

Microsoft Dynamics Course Content

Introduction

  • Benefits of Closed Loop Marketing
  • Creating and Using Marketing Lists
  • Marketing Campaigns and Quick Campaigns
  • Quick Campaigns
  • Introduction to Marketing Campaigns
  • Creating a Marketing Campaign
  • Creating and Using Campaign Templates
  • Importing Leads

Implementing and Managing Marketing Campaigns

  • Campaigns, Campaign Activities and Marketing Lists
  • Creating and Using Email Templates
  • Sales Literature, Products and Price Lists
  • Distributing Campaign Activities
  • Capturing and Viewing Campaign Responses
  • Working with Campaign Responses

Analysis, Reporting and Goals

  • Analyzing Marketing Information with Lists, Views and Charts
  • Working with Reports
  • Creating and Managing Marketing Goals
  • Creating Charts
  • Customizing and Working with Dashboards

Sales Management in Microsoft Dynamics

  • Introduction
  • Overview of the Sales Process in Microsoft Dynamics CRM
  • Core Records in the Sales Process
  • Tracking Competitors and Managing Sales Literature
  • Working with Leads
  • Working with Opportunities
  • Sales Processes, Workflows and Dialogs

Working with the Product Catalog

  • The Product Catalog and the Sales Process
  • Unit Groups
  • Adding and Maintaining Products
  • Creating, Maintaining and Using Price Lists

Sales Order Processing

  • The Microsoft Dynamics CRM Sales Order Process
  • Opportunities, Quotes, and the Sales Process
  • Working with Orders
  • Working with Invoices

Analysis, Reporting and Goals

  • Analyzing Sales Information with Lists, Views and Charts
  • Working with Reports
  • Exporting Sales Information to Microsoft Office Excel
  • Creating and Managing Sales Goals
  • Creating Charts
  • Dashboards

Service Management in Microsoft Dynamics

  • Introduction
  • Getting Started with Service Management
  • Cases and the Service Management Process
  • Queues and Contracts in Service Management
  • Working with Cases in the Case Grid

Working with Cases and Contracts

  • Creating Case Records
  • Working with Cases
  • Contracts and Contract Templates
  • Creating and Working with Contracts
  • Using Contracts with Cases

Using the Knowledge Base

  • Article Templates
  • Creating, Approving and Publishing Articles
  • Using and Searching the Knowledge Base
  • Cases and Knowledge Base Articles

Working with Teams and Queues

  • Introduction to Teams
  • Introduction to Queues
  • Creating and Managing Queues
  • Working with Queues and Queue Items
  • Using Workflows with Queues

Analysis, Reporting and Goals

  • Service Management Reports
  • Service Management Charts and Dashboards
  • Goal Management for Service

Service Scheduling in Microsoft Dynamics

Introduction

  • Service Scheduling Overview
  • Service Scheduling Scenarios
  • Service Scheduling Process
  • Working with Service Activities and the Service Calendar
  • Closing, Canceling, or Rescheduling a Service Activity
  • Using Charts and Reports to Analyze Service Activities

Advanced Topics

  • Understanding the Service Activity Scheduling Engine
  • Resources, Services and Selection Rules
  • Incorporating Customer Preferences
  • Resource and Service Capacity Requirements
  • Understanding Sites and Same-Site Requirements

Microsoft Dynamics Customization and Configuration

  • Business Units and Security Roles
  • Business Units
  • Managing Business Units
  • Security Features

Configuring Users and Teams

  • User Management Overview
  • Adding and Maintaining User Accounts
  • Team Configuration

Customizing Microsoft Dynamics CRM Overview

  • Customization Methodology
  • Who can Customize Microsoft Dynamics CRM?
  • Types of Customizations
  • Types of Customizations - Solutions

Customizing Fields

  • Customization Concepts
  • Field Data Types
  • Field Properties
  • Creating Fields
  • Creating Option Sets

Customizing Entities

  • Entity Concepts
  • Modifying Custom Entities

Customizing Relationships and Mappings

  • Types of Entity Relationships
  • Creating Entity Relationships
  • Entity Mapping

Customizing Forms, Views and Charts

  • Basic UI Customization Capabilities
  • View Customization Overview
  • Charts
  • Form Customization Overview
  • Other Form Objects
  • Creating New Forms

Configuring Field Security

  • Field Security Scope
  • Field Security and Other Security Methods

Configuring Auditing

  • Enabling Auditing
  • Viewing Audit Data
  • Managing Audit Partitions

Configuring Solutions

  • Solutions Review
  • Exporting and Importing Unmanaged Solutions
  • Exporting and Importing Managed Solutions

Microsoft Dynamics training duration in Kolkata

Regular Classes( Morning, Day time & Evening)

  • Duration : 3 weeks

Weekend Training Classes( Saturday, Sunday & Holidays)

  • Duration : 4 Weeks

Fast Track Training Program( 1+ hours classes daily)

  • Duration : within 1 weeks

Microsoft Dynamics trainer Profile & Placement

Our Microsoft Dynamics Trainers

  • More than 9 Years of experience in Microsoft Dynamics Technologies
  • Has worked on 12 realtime Microsoft Dynamics projects
  • Working in a MNC company in Kolkata
  • Trained 4557+ Students so far.
  • Strong Theoretical & Practical Knowledge
  • Microsoft Dynamics certified Professionals

Microsoft Dynamics (ms dynamics crm ax nav 2012) Placement Training in Kolkata

  • More than 4557+ students Trained
  • 3279 students Placed
  • 2103 Interviews Organized
  • Placement Supported by InterviewDesk.com

Microsoft Dynamics training Locations in Kolkata

Our MS Dynamics AX/NAV/CRM 2012 Training centers

  • Ballygunge
  • Bamangachi
  • Bangur Avenue
  • Barasat
  • Barrackpore
  • Belgharia
  • Chandannagar
  • Chittaranjan Avenue
  • Dumdum
  • Gangapur
  • Garia
  • Gariahat Road
  • Gopalpur
  • Habra
  • Hoogly
  • Howrah
  • Ichapur
  • Jadavpur
  • Kalani
  • Kanchrapara
  • Khardaha
  • Lake Town
  • Madhyamgram
  • Naktala
  • Park Street
  • Rajpur
  • Salt Lake City
  • Santoshpur
  • Sector-1
  • Sonapur
  • Ultadanga

Microsoft Dynamics training batch size (students per class) in Kolkata

Regular Batch ( Morning, Day time & Evening)

  • Seats Available : 9 (maximum)

Weekend Training Batch( Saturday, Sunday & Holidays)

  • Seats Available : 12 (maximum)

Fast Track batch

  • Seats Available : 4 (maximum)

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